What We Collect and Why We Use It
When you open an account, we collect the basics: your name, contact details, and the wallet information tied to your bKash, Nagad, or Rocket deposits. We log your session activity — device type, browser, IP address — to detect unusual access and keep your account safe.
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Payment records are stored to match deposits and withdrawals accurately; we do not store your full mobile wallet PIN or password at any point. We may also collect support chat history when you contact us, so our team can follow up without making you repeat yourself.
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Data shared with payment processors is limited to what those providers need to clear your transaction. We do not sell your information to third parties. How long we hold your data depends on legal requirements in your jurisdiction and our internal retention schedule — you can
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request details through our support channel. Availability of this service depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.